The
memo:
- Includes responses
from CMS to questions asked by providers concerning compliance w/requirements
when they change the practices in their facilities to better serve
residents.
- Summarizes some
questions that CMS had of the Green House project in Mississippi, and
- Provides info about
a series of CMS webcasts concerning culture change. The webcasts can be
viewed live, or by archive; free registration and more information is
available at http://cms.internetstreaming.com
This will be of
interest to anyone who has considered or has implemented change in the
delivery of resident care and services. I will also be sending this memo
to folks at the Certification Bureau.