Education Sessions

A1 Integrating EMS with Primary Care
Jim DeTienne
Emergency Medical Services (EMS) are a unique and valuable part of Montana’s healthcare infrastructure. Patients call EMS providers into their homes and lives for help by calling 9-1-1. Studies show that 10-40% of these requests for medical assistance are non-emergent in nature. What if EMS providers could refer these patient encounters directly to primary care providers or ideally treat them under a medical home model, instead of transporting them to the emergency department? What impact would this model have on the millions of dollars in Medicare funding that is being spent on emergency care that could be prevented and provided in another setting? How many people would avoid unnecessary readmissions? These are just some of the questions being asked in pilots implementing Community Paramedicine projects across the nation and around the world. This session will explore the role that Community Paramedicine may have in providing better patient care at decreased costs to Montana’s healthcare system.

A2 Hazard Communication, Global Harmonization and Chemical Management Strategies
Phil Sparks & Tom Jacques
A typical 100-bed acute care hospital can easily have over 2,000 unique chemicals and chemical products. Since 1983, OSHA has mandated that “employees have both a need and a right to know the hazards and identities of the chemicals they are exposed to when working.” That makes sense and sounds simple enough, but as we all know, the reams of regulation make it anything but simple. And now, there is something coming at the end of 2011 called Global Harmonization, or GHS. This course will provide a brief retrospective on how the current regulation has evolved, a look at the changes that GHS will bring to the table and some thoughts about how healthcare facilities can be better prepared for those changes.

A3 OASIS Process Measures: Best Practice for Best Outcomes (MNA eligible)
Patricia Jump
Believe it or not, OASIS-C process measures are a good idea. It is our chance in home care to further ensure adequate patient assessment using evidence-based best practices in care planning and implementation. Process measure results (when positive) actually prove what we so frequently avow - “We provide high quality care.”

Processes measures need to be in place to improve patient care related to wounds, falls, cardiac status, pain, medication follow-up, and diabetes management. Don’t get left behind as CMS moves forward with its Pay-for-Performance system linking home health reimbursement to improvements in patient outcomes and/or adoption of evidence-based care processes.

Join this interactive, fast-paced session to learn about assessment tools, response to assessment findings and physician orders related to OASIS process measures. Hear practical strategies for accurate assessments and receive several tools to assist clinicians in achieving best practice.

A4 State Regulatory Issues
Roy Kemp
Quality Assurance Deputy Administrator Roy Kemp will present on a variety of topics addressed in the recent legislative session that have relevance to health care facilities, including the impact of the new medical marijuana law. Mr. Kemp will also discuss common issues and questions posed to the Division regarding regulatory language and compliance requirements. The session will conclude with a brief Q & A period.

NH Administrators, CEOs, LTC DON, Home Health, Assisted Living

A5 Spotlight on Kids (MNA eligible)
Melissa Tyvand, Melisa Synness, Sarah Parr
“Spotlight on Kids” will feature three innovative programs and initiatives that hospitals and health care facilities can engage in to improve childhood health in their communities: Preventing “Shaken Baby Syndrome” (teaching new parents how to understand and cope with babies’ crying); “Baby Friendly Hospitals” (a program to encourage and support successful breast feeding for newborns before they leave the hospital); and efforts to increase outreach and enrollment in the Healthy Montana Kids Program, insuring that children have affordable health care coverage and can access health care, particularly preventive health care, in their communities. The session will not only spotlight these initiatives, but will explain how successful programs have gained support within health care facilities and their communities, as well as developed new partnerships, in order to insure success. Participants are invited to describe other successful initiatives in their facilities during the Q&A/discussion part of the session.

A6 Sharing our Resources to Improve Patient Outcomes & Employee Engagement (MNA eligible)
Carlos Arce
What are we doing that is getting in the way of our ability to deliver great healthcare to our patients? What unique practices are making a significant difference in improving patient care?

How would you like to have an open discussion with healthcare leaders from around the region about these topics? How about an opportunity to share and learn about existing innovations and to develop new ideas to help your organization excel? How about having access to everyone in the room to discuss any topic of interest?

Have you ever noticed that some of the best conversations and learning that occur at conferences are those impromptu moments during breaks or in between sessions? That’s not because the presentations aren’t of value – it’s more about those unplanned and emergent opportunities we have to discuss ideas with peers that we don’t always have time to meet with or don’t often see.

Join this session to get a chance to mine those conversations by using a method known as Open Space Technology (OST) –OST enables participants to create an agenda that matters to the people in the room so they can channel their conversations and energy where it counts most.

OST is a process that releases the inherent creativity and leadership in people and their capacity to self-organize when confronted with a common challenge - Inviting people to take responsibility for what they care about.

A7 Supply Chain Disaster Planning
Dave Shelley
In 2007 the Owens & Minor (O&M) Portland Division was asked to participate in the Federal Government’s Disaster Preparedness exercise called TOPOFF 4. As a result of our participation we discovered aspects of our local and national disaster planning that required updating. This presentation on Supply Chain Disaster Planning is designed to provide high level insights into common challenges the supply chain faces when responding to a large scale disaster, what O&M is doing to better prepare to support hospital needs along with Manufacturers and the Federal Government.

A8 Fetal Demise: Responding Through Remembrance
Grant Barnett-Christenson
This session will focus on responding and supporting patients and families in the midst of fetal demise or infant death. Prints or molds of feet and hands are a couple of ways we seek to add support and memory in these deep events.

Spiritual Care, Nurses (MSCA)

B1 Dreams of the Terminally Ill (MNA eligible)
Ashley DiFronzo
This session is a presentation and discussion about closure at the end of life and how patient dreams symbolize acceptance and transcendence. Images, dreams and end of life experiences will be discussed.

Spiritual Care, Hospice, LTC (MSCA)

B2 Medicare Hot Topics: Staying in the “Know” (MNA eligible)
Patricia Jump
RAC, MAC, HHCAHP, COP, F2F, PPS, OIG, OASIS, HEAT, PECOS, P4P, HHABN, NOMNC, OIG...oh my! And these are just a few acronyms for areas drastically affecting your Medicare home care dayto- day activities. Now more than ever it is critical that every home care provider is up-to-date on the rapidly changing home care milieu.

This is a “can’t miss” session packed with information on Medicare updates and changes. An overview of a variety of significant changes will be presented with an emphasis on new survey guidelines, face-to-face requirements, therapy documentation and therapy utilization.

Knowledge is power and the most successful agencies are powered by knowledge. Power up, clear the confusion and gain valuable insight as you hear the latest Medicare changes from one of the nation’s leading home care consultants.

Home Health

B3 Your Emergency Operations Plan and you
Mitch Saruwatari
Are you looking for ways to improve your EOP, this is the session for you. The presenters have plenty of experience creating EOPs for various hospitals. This session is the precursor to the Thursday sessions: Hands on With Your EOP and Hands on With Your Annexes and Appendices.

Emergency Preparedness

B4 Compliance for HIPAA 5010 is 6 Months Away – Are You Ready?
Rita Spear, Charie Faught & Andrew Horton
5010/D.0 are new standards that regulate the electronic transmission of health care transactions, including referrals, eligibility, claims, claim status, and remittances. Have you identified the gaps in your business between HIPAA 4010A1 and HIPAA 5010? The connection between 5010 and ICD-10 Regulations will also be identified.

HIM

B5 Sharing our Resources to Improve Patient Outcomes & Employee Engagement (continued) (MNA eligible)
Carlos Arce
What are we doing that is getting in the way of our ability to deliver great healthcare to our patients? What unique practices are making a significant difference in improving patient care?

How would you like to have an open discussion with healthcare leaders from around the region about these topics? How about an opportunity to share and learn about existing innovations and to develop new ideas to help your organization excel? How about having access to everyone in the room to discuss any topic of interest?

Have you ever noticed that some of the best conversations and learning that occur at conferences are those impromptu moments during breaks or in between sessions? That’s not because the presentations aren’t of value – it’s more about those unplanned and emergent opportunities we have to discuss ideas with peers that we don’t always have time to meet with or don’t often see.

Join this session to get a chance to mine those conversations by using a method known as Open Space Technology (OST) –OST enables participants to create an agenda that matters to the people in the room so they can channel their conversations and energy where it counts most. OST is a process that releases the inherent creativity and leadership in people and their capacity to self-organize when confronted with a common challenge - Inviting people to take responsibility for what they care about.

All (MSHHRA)

B6 MSHMM Business Meeting

B7 Caring for Montana’s Veterans – An Introduction to the Rural Veteran’s Health Access Program
TBA
This session will provide an introduction to Montana’s Rural Veteran’s Health Access Program, an initiative aimed at increasing appropriate health care services for our returning combat veterans. Specifically, this session will provide an overview of Veteran’s Administration services available in the state, and help rural health care providers understand the “invisible injuries” that many combat veterans suffer from, such as Post Traumatic Stress Disorder and Traumatic Brain Injury. These injuries often have delayed onset, and rural providers are faced with difficult situations in emergency rooms and clinics. This session will help providers understand what to look for, important questions to ask, and how to help navigate the VA system so your clients and community members can access appropriate care.

CEO, NH Administrators, Home Health, Hospice, Clinic Managers, Nurses

B8 Partnership for Patients and 10th Statement of Work (SOW)
Sara Medley
Learn about Mountain-Pacific’s 10th Statement of Work (SOW) and its joint effort with the national Partnership for Patients initiative , a new publicprivate partnership launched in April 2011, to decrease hospital acquired conditions by 40% and reduce unnecessary re-admissions by 20%. Learn how Mountain-Pacific will be asking hospitals, nursing homes, physicians, pharmacists and others to work with us within their communities to create Learning and Action Networks to drive improvement through collaboration and shared learning. We will also be providing technical assistance to nursing homes and hospitals where needed.

CEO, DON, NH Administrator, LTC DON

C1 Home Care Operational Management: Essentials for Success (MNA eligible)
Patricia Jump
Transform your agency into a powerhouse! Join this dynamic session to learn the secrets of high-performance to increase revenue, compliance, productivity and smooth operational management. Hear about the top regulatory problematic areas for home care and what you can do to avoid operational complications.

Outstrip the competition and build momentum for the future by discovering core fundamentals of operating a successful and compliant home health agency in this challenging regulatory environment. Experience the power of information and determine proactive steps to ensure you are well-positioned to meet regulatory obligations without sacrificing the quality and consistency of patient care.

As you hear from one of the top consultants with over 25 years of home care experience, you will walk away with a clear understanding of essential tracking and benchmarking as well as simple methods for calculating your averages and gross margins. This is a vital session for all home care providers who plan to be a part of home care’s future.

Home Health

C2 POLST Update (MNA eligible)
Linda Bierbach & Kathryn Borgenicht
The successful implementation of a POLST Paradigm program must be complemented by providers and professionals who have developed the skills to initiate advanced care planning discussions that help patients establish medical and non- medical goals of care. These communication skills assist in guiding conversations about understanding end-of-life treatment options, benefits, and burdens, and building decision-making consensus among patients, family members, their loved ones and the healthcare team. These skills often do not come naturally for providers and professionals who provide individualized assistance in making difficult and challenging end-of-life decisions.

Hospice, Nurses, NH Administrators, LTC, Home Health

C3 Antimicrobial Stewardship and How to Engage Physicians (MNA eligible)
Dr. Cam Saberhagen
Engaging physicians in antibiotic stewardship is often difficult, as public health concerns are often not a priority when seeing an individual in the office or hospital. Using evidence-based empiric antibiotics, understanding conditions where antibiotics are often overused, and attempting de-escalation whenever possible are ways to approach antibiotic stewardship.

Infection Control, Nurse (APIC)

C4 Best Practices in Adapting to Local Regulations, Markets and Trends

There are many factors that combine to make populations, problems and issues of local areas a unique challenge for health care executives. The combinations of national and state legislation, and local economic conditions, market trends and health condition trends provide different environments for health care organizations. This panel discussion will explore how other organizations adapt to these ever-changing situations.

CEO, CFO, LTC (ACHE)

C5 I Found It! Success with Paper and Time Organization
Michele Nolta
Keeping papers and time manageable is a unique challenge for many recreation and activity professionals. This session will prove that getting organized can actually be enjoyable and can help to promote career success. Participants will receive some tools they need for paper control, learn strategies to prioritize tasks, and develop solutions to dealing with “time gobblers.” We will study our own organization personalities, and have the chance to practice some new techniques learned for both paper and time management.

All

C6 What Do You Do When Life Looks Ugly?
Lois McElravy
Lois combines a captivating character performance with her brain injury signature story and shares the emotional journey of adjusting to a sudden life change. Participants are reminded of the power of humor and the magic of laughter. They are stimulated to examine their own responses to challenge and adversity. Lois’ Secret Weapons strategies equip participants with daily stress busters, so they can maintain a positive attitude, handle the pressures and demands of work and home, cope with the unpredictable swift pace of life, adjust to constant change, deal with difficult people, and dare to feel happy in the midst of trying times.

Volunteers (MSOV)

C7 Medical Homes
TBA
Medical Homes is one of several health management innovations aimed at improving beneficiary health status while reducing medical costs. A medical home provides traditional health services together with patient outreach and careful planning to address chronic and high risk health conditions. Providers who become certified as a medical home receive incentive payments based upon the successful application of health management protocols while meeting or exceeding quality care targets.

Panelists will discuss the requirements in Montana to become certified as a medical home and the anticipated changes in health care management from the provider and payer perspectives.

CEO, CAH

C8 CAH Replacement Hospital: Concept through Construction, Presentation & Roundtabley
Joe Grabowski, Craig Aasved, Maura Fields, David Brown, Scott Bruner
Scott Bruner In 2003, North Valley Hospital in Whitefish, Montana considered a major renovation project to address patient flow issues, operational constraints and expanding outpatient surgery and obstetrics volumes. They quickly learned that remodeling the existing 35 year-old facility was not cost effective and that no remodel plan would meet the needs of their patients. Through the guidance of visionary leadership, the foundation of the Planetree model of patient-centered care, and perseverance navigating through community concerns and financing and a collaborative approach to design and construction they opened up their new hospital in March of 2006. The panelists represent some of the key individuals in this journey of concept to design to construction to occupancy. Hear them offer their reflections and join in a round table discussion.

Engineers, CEOs, CFOs (MSHE)

C9 HIMSS Board/Business Meeting

C10 MSCA Business Meeting

C11 MHIMA Business Meeting

Other Meetings

X8 Mountain-Pacific Quality Health's QI Coordinator's Breakfast - Break Down Silos
Thursday 7:00 - 8:00 am
(Pre-registration required)
Jane Brock, MD, MSPH

Dr. Brock will share a series of stories about breaking down silos. There will be an opportunity to learn from and share with each other about how to do this effectively within hospitals and within communities.

D1 B.O.A.T.I.N.G.
Linda Bierbach, Shelly Roy, Dave Mason, Ann Karsky, Mary Werner, Tom King
A stage performance that provides insight into the benefits and burdens of treatment at the end of life. This production speaks to everyone at a deeply personal level about a subject that has, or will, impact each and every one of us. The performance has the ability to reach even those most resistant to promoting palliative care and hospice to patients, family and loved ones, or those who think death will never touch them personally.

All

D2 Constancy and Artistry in Spiritual Care
Susan Thomas & Curt Kochner
Although Chaplains have theological and clinical training, pastoral care experience, standards of care and best practices in their tool boxes, there is no “one size fits all” formula for caring for the spiritual needs of patients, families, and staff. Every pastoral care visit is unique.

Flexibility, creativity, and openness to the mystery and work of the Holy Spirit, along with pastoral training and experience, help create healing encounters. This session will use dialogue, reflection and music to explore the dance between constancy and artistry in spiritual care.

Spiritual Care (MSCA)

D3 Hands On With Your: EOP Basics
Mitch Saruwatari & Onalee Grady-Erickson
Need to revisit your Emergency Operations Plan? Want some help reviewing and updating your EOP? This session will have several experts who will take the time to talk about your EOP with you and give some helpful tools to update and revise it. Your EOP is required for this hands-on session.

Emergency Preparedness

D4 National Labor Issues
Dave McLean & Mark Taylor
In this session we will explore the 2011 hot topics in labor and employment law and how to avoid the burn. This session will discuss the most recent changes in the legislature on a state and national level and what these changes mean to your organization.

Human Resources, CEO, CFO (MSHRRA)

D5 OBRA Guidelines for Dignity and Environment (MNA eligible)
Michele Nolta
OBRA interpretive guidelines bring “culture change” - the philosophy of moving from institutional to individualized care - explicitly into the survey process. The 2009 interpretive guideline changes instruct surveyors to determine if residents’ daily schedules reflect their preferences, if their rooms reflect home, and if building lighting and other aspects of the physical environment accommodate residents’ needs.

Nursing Home Administrator, LTC

D6 Collaborative Approaches to Decreasing Healthcare Associated Infections (HAI) (MNA eligible)
Rachel Stricof
This presentation will provide an overview of mandatory public reporting of healthcare-associated infections in New York State, the implications for small hospitals, and the subsequent development of prevention collaboratives. Two prevention projects will be highlighted: Clostridium difficile and an antibiotic stewardship toolkit for hospitals and nursing homes.

Infection Control, Nurses (APIC)

D7 Vicarious Liability
Julie Lichte & Kiely Keane
Ms. Lichte and Ms. Keane will discuss the legal doctrines of vicarious liability and respondeat superior as they relate to the health care practice and facility. They will include a summary of case law that analyzes these doctrines.

Risk Managers (MSHRM)

D8 990s & Fund Raising Expenses: Reporting Basics
Erin Stockwell
Drawing on her experience working with executive directors and boards of tax exempt organizations, Erin Stockwell will be presenting on the new Form 990 and board member roles. She will discuss crucial requirements and areas of importance on the new 990 and address reporting issues specific to small hospital foundations. Erin’s presentation will cover the board’s role with respect to preparation of the 990, and she’ll discuss how the new form can be used to improve governance, educate board members and others, and promote the organization’s mission and goals. Erin is a CPA with Anderson ZurMuehlen in Great Falls.

Communications, CFO, Risk Managers, Trustees (MHCCDA)

D9 Develop Your Humor Habit: How to Share the Funny Side of Life
Lois McElravy
Things don’t always go as planned and life doesn’t always make sense, which is why you need a well-developed sense of humor. But, humor doesn’t always make sense either. Once you understand how humor works, your ability to effectively use humor increases. As your skill and confidence grow, humor becomes a powerful tool with vast potential to improve the quality and enjoyment of your personal and professional life.

Volunteers (MSOV)

D10 Federal & State Policy Impacting Telehealth
Greg Billings, Thomas Brewer, Thelma McClosky Armstrong, Joan Thullbery, Cindy Leenknecht, Larry Putnam
This session will provide attendees an overview of current and pending federal and state policies that may or will impact the ability to access health care in Montana via telehealth. Mr. Greg Billings from the Center of Telehealth & E-Health Law will address the federal initiatives. Mr. Thomas Brewer from the Northwest Regional Telehealth Resource Center will address the status of a FCC pilot project and telehealth issues from a regional and statewide perspective. Following their presentations, a panel will discuss the impact of federal, regional and state level policies on urban, rural and frontier health care entities.

Telehealth, CEO, Nursing Home Administrator, CFO (MTA)

D11 How HIPAA Protects Healthcare: A Hacker’s View
Brad Smith
This demonstration driven session helps you understand how HIPAA works to deter hackers from accessing your protected information and how it directly relates to protecting your business. The goal of this session is to show that proper implementation of HIPAA/HITECH can decrease your cyber threat while improving your workflow.

You’ll learn: how and why hackers target medical facilities, 3 simple methods used to scan your business for vulnerabilities and recognize how simple it is to compromise some facilitaties. You’ll be able to: state the most common cyber threats to health care, discuss methods of hacking medical facilities and verbalize simple inexpensive remediation to these security problems.

Lots of demonstrations using Backtrack 5, the newest collection of Open Source hacker tools, so you understand HIPAA really does make a difference when implemented properly and what can happen when it’s not implemented correctly. Lots of time for questions and sharing in this unique session.

Health Information, HIMSS, Risk Management (MHIMA))

D12 Three Simple Steps to Person-Centered Care... Breakfast, Lunch and Dinner!
Bill Lutz
We will discuss practical ways to assess current systems that need to change to accommodate Resident choice in the dining experience. Systems that need to change are NOT limited to just the dietary department. Aside from revised dietary systems, Resident “get-ups”, “cares”, and medication passes are all areas that will need to be assessed for appropriate timing. Kitchen and dining room set-up will also be addressed.

Ultimately the result of consistent improvement of the Resident dining experience through the development of a new system results in much higher customer satisfaction as well as a reduction in weight loss and supplement consumption…..and is truly the simple first three steps to person centered care.

Dietary, Nursing, Activities, Social Services, Nursing Home Administrator, Assisted Living

D13 Improving Patient Outcomes through Coordinated Transitions
Jane Brock, MD, MSPH
Learn practical steps on how to bring a health care community together to improve care and reduce harm.

CEO, QI, Clinic Managers, NH Administrator, LTC DON, HH

E1 Hands On With Your Annexes & Appendices
Mitch Saruwatari, Onalee Grady-Erickson, Larry Ross, Dayle Perrin & Tina Eblen
This session is designed to help you create, revise and organize your Emergency Operations Plan’s annexes and appendices. It is a hands-on workshop meaning that the experts will be reading and helping you with your actual EOP. Don’t forget to bring your EOP with you.

Emergency Preparedness

E2 MDS 3.0, Still More to Learn - Quality of Life CATs, CAAs and Care Plans (MNA eligible)
Michele Nolta
The MDS 3.0 presents many changes and new challenges for quality of life professionals. In this session we will review 8 “case stories” and common questions to update your MDS 3.0 learning curve. We’ll discuss topics including: central meaning, accurate interviews, CATs, CAAs, and care plans.

Objectives: By completion of this session the learner will be able to:

• Describe the importance of the MDS 3.0 Resident Interviews
• Explain the correct answers to common MDS 3.0 questions related to the resident interviews, Activity and Psychosocial Well-Being triggers, and care area assessments
• Compare 8 residents of concern as “case stories”

NH Administrators, LTC DON, MDS Coordinators

E3 Hot Topics for Infection Control (MNA eligible)
Leslie Teachout
A panel will lead discussion on any infection prevention questions posed by the participants. There will be short presentations on microbiology in infection prevention and Employee Health issues. Come learn about how microbiology can help in surveillance and get clues to identify pathogens. Learn and discuss how employee health and infection prevention work together to keep staff healthy and in the work force.

Infection Control, Nurses (APIC)

E4 Negligent Credentialing
John Maynard
In recent years increasing numbers of plaintiffs in medical malpractice cases have tried to expand their claims to include hospitals as additional defendants. In other cases, though they are not sued, hospitals may be asked to produce documents or be deposed about their credentialing process as it relates to a particular doctor who is being sued. John Maynard will discuss the status of this cause of action in Montana and what hospitals can expect to see in the future.

Risk Managers (MSHRM)

E5 Board Development & Collaboration Between Boards
Kelly Arduino
Board members know all too well that community health care has many constituencies. Not only are hospital board members responsible for working productively among themselves to provide strategic direction and oversight of the hospital itself, but also are often required to coordinate efforts with the health system foundation board. This session will discuss practical solutions and methods for working effectively across both hospital and foundation boards, including trends in board composition and governance as well as approaches to joint strategic planning and optimizing assets across the health system.

Communications, Trustees (MHCCDA, HCTAM)

E6 Health Care Safety - Protecting Patients and Front Line Staff
This panel will present a framework for a patient safety program that protects patients and health care providers from preventable injury. Panelists will address how they have created focus on safety within their organizations.

CEO, NH Administrators, Clinic Managers, RM (ACHE)

E7 Humor in Sensitive Situations
Lois McElravy
We all have areas of sensitivity. Those unexpected and most embarrassing moments often look humorous to those watching, but do not feel funny to the person who is the target of their laughter.

Understanding that laughter is a result of the natural, spontaneous reaction that occurs when our funny bone is tickled, or when we are surprised helps us not to take laughter personally. It helps us to be less sensitive and understand that people are laughing with us and not at us.

Volunteers, Home Health, Hospice (MSOV)

E8 Social Media in the Workplace
Casey Buckingham, Terry Olinger & Dave McLean
Social Media in the workplace is a slippery slope. In this session explore real cases involving social media in the workplace and solutions for preventative business practices. This session will supply current information to help employers curb the potential ramifications for their organization and employees when publishing information regarding professional lives during personal and work time.

Human Resources, CEO (MSHHRA)

E9 Hospice Circle
An open forum to discuss issues of importance to you. Meet other hospice professionals from across Montana to network and share ideas.

E10 Yes is the Answer...What is the question? A Fresh Direction in Implementing Person-Centered Care
Bill Lutz
The focus of this seminar is to identify the correct path necessary in achieving person centered care…..and always being able to say yes to our customers!

We will discuss a specific line by line approach that produces opportunity or result management. We also will discuss several typical day to day scenarios, and transition from traditional “problem solving” to replace the outcome with opportunity or result management.

Dietary, LTC, AL

E11 Meaningful Use in Montana: A Panel Discussion
Dave Nixdorf
This educational opportunity will allow you to get the current information on Meaningful Use requirements, what other organizations are doing to achieve Meaningful Use, and the impact Meaningful Use has had on their staff. This will be a panel discussion with a comprehensive group of industry professionals.

HIM, CEO (HIMSS)

E12 340B Drug Program for Rural Hospitals
TBA
The opportunity for deep discounts for outpatient drugs was included in the Affordable Care Act by extending the program known as 340B to critical access hospitals. Prior to the new law, only 3 Montana hospitals met the requirements to participate in the program. 340B allows a hospital to purchase certain drugs at a discount, and then use the low cost drugs to support the needs of low-income and uninsured patients.

The panel will discuss how critical access hospitals are evaluating whether the 340B is a good fit for the provider and local retail pharmacies, how to structure a successful program in a rural hospital and the cost savings that are expected from this new program.

CAH, CEO

E13 MSHE Board/Business Meeting

F1 Disaster in Medicine: Ethical and Legal Challenges (MNA eligible)
Anna Pou, MD
In this intriguing presentation Anna Pou, MD, a professor with the Louisiana State University Health Sciences Center, will relay her experiences during Hurricane Katrina when she and her colleagues cared for critically ill patients under horrific and extremely austere conditions. Later charged with murder for the death of patients, Pou’s experience underscores the need for crisis standards of care, as well as legal protections for health care professionals and hospitals. Pou has since championed precedent-setting legislation that is now law in Louisiana.

As a result of Pou’s speech, audience members will become familiar with disaster triage and associated ethical issues, will understand the need for medical and ethical guidelines to be used during disasters/ mass casualty events, and will fully understand the legal risks and strategies for legal protection of healthcare providers during disasters.

Emergency Preparedness, CEO, Clinic Managers, Risk Managers

F2 Communicate for Quality (MNA eligible)
Joan Bachman
Health care costs consume nearly 1/5 of America’s gross domestic product. The provider communication system contributes, positively or negatively, to retention and recruitment of staff, patient population and outcomes, cost of work and resource utilization, accuracy and quality of service, and the general attitude of the organization.

This session explores the purposes and contents of communication necessary to fulfill organizational objectives and looks at mediums and styles for transmission of information including actions, body language, written and spoken words, technology, and culture. Participants will be encouraged to develop systems for appropriate and effective communication with different audiences including co-workers and related providers, patients, and outside agencies to address concerns of quality related to practices, fragmentation, empowerment, and population diversity.

All

F3 How to Evaluate & Make Decisions on Affiliations: The Perspective of a Rural Hospital
Kelly Arduino
In the wake of health care reform and the growing pressure on community hospitals to provide state of the art equipment and facilities, sophisticated information technology such as electronic medical records, PACS, and billing systems that require upfront capital and expensive on-going support, many hospitals today are considering “partnering” with other hospitals. The decision of how to partner, with what organization, and under what conditions has considerable weight in rural areas where the hospital is not only one of the largest employers in town, but has an emotional attachment for many community members. In this session, we will take attendees through a case study which illustrates the process of evaluating affiliation - in essence how to build a business case which serves as the record of the current state of the hospital, rationale for affiliation, must haves and deal breakers as well as best partnership characteristics.

Trustees, CEO (HCTAM)

F4 Home Health Circle
An open forum to discuss issues of importance to you. Meet other home health professionals from across Montana to network and share ideas.

F5 Compliance vs P.P.D. in Foodservice...Without Aspirin
Bill Lutz
This seminar focuses on practical but creative methods for developing communication systems and logistics between the dietary and nursing departments. We expose you to methods for lowering your p.p.d. by driving your food and labor budgets from “real-time” accounting and retail efficiencies. We also identify methods of problem solving at the point of service (for dining room and resident room service), which will increase hospitality and improve customer satisfaction.

Dietary, LTC Nurses, NH Aministrators, AL

F6 MSHHRA Business Meeting

Human resources

G1 Northwest Rural Nurse Residency Program (MNA eligible)
Lori Chovanak, Deana Molinari
Are you looking for an effective way of hiring and keeping nursing professionals in your rural facility? Do your new nurses leave after a short period of time, unable to fit in with your staff? If you’d like to learn how to avoid these problems, check out the Northwest Rural Nurse Residency program! Lori Chovanak, Nurse Residency Consultant for Montana, will explain the benefits to both employer and employee(s) for this 12-month, evidence and competency-based program that uses the latest in Web technologies and content tailored specifically to your facility. Nursing continuing education credit is granted to your nursing preceptors AND to your new nursing staff while they go through the program. The results in other states where this has been offered speak for themselves!

Nurses, CEOs, DONs, HR, NH Admin, ALF, RM

G2 Cutting out Catheter Associated Urinary Tract Infections (CAUTIs) (MNA eligible)
Erin Minnerath, Bonnie Barnard, Christy Fuller and Tina Eblen
Learn about the newest collaboration between MPQH, Montana Hospital Association and DPHHS. We’ll be talking about tackling the increasing the number of CAUTIs patients experience within Montana facilities. Find out about the program, participation and what’s in it for your facility.

Emergency Preparedness, Nurses

G3 Investigations and Prosecutions of Health Care Fraud and Overpayments: Trends, National Priorities and Predictions
Bill Mercer
The session will focus on (1) the importance of compliance and ethics plans, (2) national priorities of HHS’s Office of the Inspector General and the significance of them for Montana providers, (3) a review of key federal and Montana statutes, including the qui tam provision of the federal False Claims Act, and (4) lessons learned in the course of state and federal investigations.

CEOs, CFOs, Risk Managers

G4 Statewide Health Information Exchange
Loren Schrag
The statewide health information exchange session will focus on the work of HealthShare Montana to bring a Montana based approach to HIE. It will cover a variety of topics including deployment of a secure messaging portal, full exchange with a clinical data repository, quality Improvement efforts, clinical decision support, improved communication, methods to improve provider workflow, and the stringent privacy and security methods needed to ensure the integrity and safety of the PHI flowing through the system. Finally, there will be time for a Q&A with discussion.

HIMSS